Refund Policy

Humanitarian Aid Response Teams (HART) accepts donations to various projects, many of which are listed on its website, to support HART’s mission.

If you believe that an error has been made in connection with your online donation, contact us at office@hart.ca. We will endeavour to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate.

If you change your mind about donating online to HART for any reason, we will be happy to honour your decision as long as you request a refund or return of donation within 14 calendar days of the date on which you made the contribution. The amount refunded will be the amount received less any credit card charges that have been incurred in connection with this transaction. Refunds will be issued as a credit to the credit card on record or the card that was used for the original donation. To request a refund, email office@hart.ca.